FleXtents.com Customer Service
Call our professional FleXtents Xperts today at 23 341 84 00
Warranty / Claim
When you receive your FleXtents pop-up gazebo, marquee, or some other products from FleXtents.com by Dancover, we kindly ask you to check the entire shipment in order to detect missing- or defective parts. In the case of damaged or missing parts, please send in the claim form within 14 days!
If you have a claim, please fill in the Claims form and we will contact you as soon as possible – we try to handle all claims within 24 hours on working days provided we have all relevant information.
Please be aware that we only cover the freight cost for sending missing- or defective parts one time. Therefore, we recommend that you check your entire delivery thoroughly before filling out the Claims form.
Get answers to frequently asked questions about our products, ordering procedure and delivery here: FAQ